Privacy Policy
At Beyond The Pose Yoga, we are committed to protecting the privacy of our students, clients, contacts, suppliers, and employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
This policy explains how we collect, manage, use, and protect your personal information.
1. The kinds of personal information we collect
The personal information we collect may include:
Contact details such as your name, role or position, address, email address, and phone number.
Health and wellbeing information relevant to the yoga therapy, classes, treatments, and workshops you attend with us.
Information about your preferences and interests in yoga, Ayurveda, and related services.
Attendance records at classes, consultations, workshops, or treatments.
If you are a supplier or prospective supplier, information about your services, products, and prices.
If you are a prospective employee, information about your qualifications, skills, and experience.
2. How we collect personal information
We may collect personal information when:
You contact us with a question or enquiry.
You attend a class, workshop, consultation, or treatment.
You sign up for our newsletter, resources, or promotions.
You make a booking or payment through our booking platform.
You visit our website or interact with our social media.
If you do not provide us with accurate and relevant information (such as health history or contact details), we may be unable to provide you with the most appropriate care or services.
3. The purposes for which we collect, hold, use, and disclose personal information
We collect, hold, and use your personal information in order to:
Respond to your enquiries and manage bookings.
Provide yoga, therapy, Ayurvedic guidance, and wellness services.
Ensure we tailor classes, sessions, and treatments to your needs.
Employ and engage qualified personnel.
Let you know about new classes, workshops, treatments, or services that may interest you.
We may disclose personal information in order to fulfil your bookings and requests, or when using services that support our business operations.
4. Who we may share your information with
Subject to confidentiality obligations, we may share some relevant personal information with:
Teachers, therapists, and relevant staff to deliver the services you request.
Third-party service providers, such as booking platforms, marketing services, website hosts, and payment processors.
Our email marketing provider for the purpose of sending newsletters, invitations, and updates.
We may also disclose your information if required by law, or where we suspect unlawful activity in connection with our services.
5. Disclosure outside Australia
We do not disclose personal information to overseas recipients.
6. Opting out of marketing communications
From time to time, we may send you newsletters or updates about our services. You can opt out at any time by selecting “unsubscribe” in our emails or by contacting us directly.
7. Security of your information
Your privacy and payment security are important to us. Payments are processed via our booking platform, which uses secure encryption and does not share credit card details with us. We do not store your credit card details.
8. Accessing and correcting your personal information
You may request access to, or correction of, your personal information at any time by contacting us. Unless confidentiality or legal restrictions apply, we will make your information available within 30 days.
9. Updates to this policy
We may amend this Privacy Policy from time to time. The latest version will always be published on our website.
10. Complaints and contact
If you have any concerns or wish to make a complaint about how your personal information has been handled, please contact:
Beyond The Pose Yoga
beyondtheposeyoga@gmail.com
0402 474 279
beyondtheposeyoga.com.au
We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Disclaimer
This website and its content have been created for informational purposes only. While every effort has been made to ensure accuracy, Beyond The Pose Yoga does not guarantee the completeness or timeliness of the information provided. Please seek professional advice where appropriate. We are not responsible for any loss, damage, or expense arising from the use of this website or the services provided.